Contact Us
We’re Ready to Help – Contact OakMira
At OakMira, we place your satisfaction at the center of everything we do. From product questions to delivery support, our team is dedicated to ensuring that your experience with us is easy, clear, and enjoyable.
How Can We Assist?
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Product Details: Ask us about materials, styles, personalization options, or custom requests before placing your order.
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Order Support: Need to make adjustments, confirm personalization, or check status? Contact us right away.
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Delivery Questions: We provide information about timelines, carriers, and package tracking.
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After-Sales Care: If your item arrives with an issue, please report it within 7 days so we can quickly resolve it.
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Refunds & Returns: For more details, please consult our Refund & Returns Policy or contact us directly.
Customer Support Hotline: +1 817-267-2631
Email Support: support@oakmira.com
We respond to all emails within 24 business hours.
Business Address: 2712 Heather Wood Ln, Apt 312, Arlington, TX 76006, USA
Please note: This is our registered business address and workshop location. We do not have a physical retail store open to the public.
Support Hours:
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Monday – Saturday: 8:30 am – 7:00 pm (EST)
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Sunday: 10:00 am – 2:30 pm (EST)
Messages received outside these hours will be answered the next business day.
Helpful Tips for Quicker Service
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Include your order number and detailed information to help us assist you faster.
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For personalization corrections, notify us within 12 hours of purchase.
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For time-sensitive matters such as delivery errors, please call during business hours for immediate support.
Our Commitment
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Every request is reviewed and answered by a real team member—no automated replies.
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Our product information, pricing, and policies are always accurate and up to date.
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We are committed to open communication so you always know exactly what to expect.